Providing systems in both Australia and the UK, Able has pioneered the concept with a business called Information On Hold, which went on to become a UK public company.

Able’s informative and entertaining on-hold phone messages are heard by waiting callers at hundreds of Australian businesses.

Check out our On Hold Messages Portfolio from 100% satisfied customers.

We’re not going to try to sell you the benefits of entertaining and informing callers while they’re on hold. You’re probably already familiar with the concept and if you don’t already have an on hold message, it may be one of those things that you’ve been meaning to do for ages.

An On Hold Messages Program consists of short messages interspersed with music, designed to inform and entertain, not to sell to your clients. This minimises callers hanging up, improves sales, and presents a professional business image. There are four components in a messages on hold program:

• The hardware which plays the on hold messages
• The software, what we call a program
• The line isolation unit which goes between the hardware and your phone system
• The phone system itself that plays your hold message.

Call now or visit our on-hold website to find out how an on-hold system can inform and entertain your callers, avoiding clients hanging up in frustration, and increasing sales by cross-marketing.